https://jobs.americanorchestras.org Latest the League's Jobs Center Jobs Sat, 06 Jun 2026 03:27:28 Z https://jobs.americanorchestras.org/jobs/rss/22286801/booking-representative https://jobs.americanorchestras.org/jobs/rss/22286801/booking-representative Philadelphia, Pennsylvania, About the Touring and Artist Management Department  The Booking Representative will serve as a key player in Curtis’ innovative Touring and Artist Management department, which supports three initiatives: Curtis on Tour, Curtis Artist Management, and Emerging Artist Professional Engagements. Curtis on Tour is the Nina von Maltzahn global touring initiative. It began in 2008 as an embodiment of Curtis’ “learn by doing” philosophy and has seen over 600 concerts in more than 150 cities around the world. Curtis Artist Management, which provides general management and worldwide representation for a select roster of alumni and faculty artists, launched in 2020 and remains in a growth phase. The expansion of the department has increased the number of opportunities for Professional Engagements for Emerging Artists (students and recent alumni).  Job Summary  Reporting to the Vice President, Touring and Artist Management (VPTAM), the Booking Representative will advocate for and book engagements for Curtis on Tour, the Curtis Artist Management roster, and Emerging Artist Professional Engagements. The position will serve as the booking representative for a portfolio of presenters across North America, managing the professional relationship between assigned presenters and Curtis’ Touring and Artist Management Department, as well as cultivating new presenter relationships.  The ideal individual will have an existing network of relationships with North American presenters of classical music, will have experience in and a strong understanding of classical artist management/representation, will have strong written and verbal communication skills, and will have the ability to simultaneously manage multiple priorities. The ideal candidate will have schedule flexibility to work additional hours, attend performances, and attend industry conferences, as required.  To Apply For best consideration, interested and qualified applicants should electronically submit a cover letter, resume, three (3) professional references, and salary requirements to: human.resources@curtis.edu Curtis offers a competitive salary and an attractive benefits package. Hire is contingent upon the successful passing of PA Act 153 and criminal (ADP) background screenings. No phone calls, please. EOE. URL: https://www.curtis.edu Position will remain open until filled. Key Areas of Responsibility:  Be an ambassador for Curtis and artists on the Curtis Artist Management roster externally when interacting with presenters, audiences, and other constituents.   Manage professional relationships with assigned presenters and seek and cultivate new presenter relationships.  Book artist engagements and negotiate all aspects of artist engagements with presenters, including performances, educational/community engagement activities, and financial details.  For confirmed engagements, work with internal colleagues to generate, approve, and send engagement contracts to presenters in a timely manner.  Work closely with department colleagues to ensure Overture database is current and accurate with respect to artist calendars, engagement details, and presenter data.  Remain current on news and trends within the classical music industry, including leadership changes and potential new presenter relationships; report relevant/significant changes to VPTAM in a timely manner.   Attend assigned industry conferences in order to book artists/tours and to cultivate and maintain professional relationships with presenters.  Perform other duties as assigned.  Education/Experience: Curtis welcomes applications from people with a wide variety of experience and backgrounds, who are eager to work hard, learn, and contribute. Excellent communication skills (written and verbal).  Highly organized, self-motivated, and proactive.  Experience booking and/or managing classical music artists, especially chamber music, in North America; existing professional relationships/networks in the industry.  Schedule flexibility to work additional hours and travel as required.   Mature interpersonal skills and ability to handle sensitive, confidential situations and information with poise, tact, and diplomacy.   Knowledge of classical music.  A minimum of an associate’s degree in music management, marketing, or business.  Foreign language competency is a plus.  Working Conditions and Physical Demands Exertional requirements are consistent with routine office environment. This is an on-site position on Curtis’ campus in Philadelphia, PA, and in-person work is required. Travel and work on some nights and weekends will occasionally be required. Visa sponsorship is not available for this position. Applicants must be authorized to work in the United States for any employer at the time of hire. The final candidate will be required to successfully pass a background check and obtain PA Act 153 clearances. Compensation and Benefits Gross annual salary for this position is within the range of $80,000 – 90,000. Final compensation will be based on experience and qualifications. The Curtis Institute of Music offers a number of perks for full-time staff, including free meals on campus during the academic year and commuter support. This position is benefits-eligible. Curtis offers a comprehensive benefits package for eligible employees, including health, dental, and vision insurance, basic term life and accidental death and dismemberment insurance, short and long-term disability insurance, supplemental insurance options, and paid parental leave. 401k plan participation begins after one (1) year of eligible service consistent with the plan requirements. Tue, 19 May 2026 10:39:52 -0400 https://jobs.americanorchestras.org/jobs/rss/22279930/senior-director-audience-systems-and-service-operations https://jobs.americanorchestras.org/jobs/rss/22279930/senior-director-audience-systems-and-service-operations Philadelphia, Pennsylvania, Title:  Senior Director, Audience Systems and Service Operations Department:  Audience Services Reports to:  Managing Director, Audience Services and IT Summary The Senior Director of Audience Systems and Service Operations is the enterprise owner of the ticketing services, guest service systems, and operational architecture which define how audiences engage with Audience Services at Ensemble Arts Philly. This role defines operational policy, system standards, automation priorities, and governance frameworks to ensure revenue-critical infrastructure, guest service models, and processes are cohesive, scalable, and aligned with institutional priorities. Anchored in ticketing as a core business platform, this role provides end-to-end leadership across ticketing operations, policy, vendors, and service workflows. In parallel, the Senior Director serves as the primary business owner of ticketing systems and ticketing-domain functionality within shared audience-facing platforms, and as co-decision partner in digital commerce and service delivery flows, working closely with Marketing, Information Technology, and other departments to define priorities, requirements, and governance. Initial focus for this role is placed on stabilizing and modernizing ticketing and audience systems while eliminating manual workflows, establishing standardized operating models, and building the operational foundation for durable systems and technology governance as the organization’s IT function continues to mature. Essential Functions:  Enterprise Ticketing and Audience Systems Leadership Define and uphold enterprise ticketing operational policy, standards, and governance frameworks. Lead ticketing operations across platforms, policies, vendors, and workflows ensuring consistency, accuracy and scalability. Establish clear decision-making authority and accountability across ticketing operations functions by reducing dependency on escalation, formalizing decision domains, and accelerating service delivery. Translate institutional priorities into executable operational plans that support sustainability, revenue growth, and long-term operational resilience. Establish standardized governance for performance builds, pricing execution, inventory management, and settlement processes. Own vendor strategy, contract governance, performance accountability, and service-level enforcement for ticketing-related platforms and services. Oversee payment and fraud operations to enhance guest experience and safeguard revenue. Strategic Systems Ownership and IT Partnership Business owner for ticketing system, access control system, partnerships, value added services and related platforms. Gather and manage ticketing-related requirements for projects ensuring alignment with organizational and departmental strategy. Co-own digital purchase path optimization and systems roadmap with IT and Marketing Leadership, defining business requirements for digital-first service delivery and self-service expansion. Develop and maintain roadmap for efficient, high-quality and sustainable ticketing operations. Oversee reporting and data analysis services on behalf of Audience Services. Partner with stakeholders to identify, prioritize deliver actionable reporting aligned with strategic and operational plans. Co-lead cross functional forums to align technology and operational decisions. Operational Architecture and Design Design and oversee operational architecture connecting ticketing systems and policy, ticketing operations, contact center operations, box office operations, finance, marketing, development, and audience experience with clearly defined ownership boundaries and governance standards. Centralize, formalize, and enforce ticketing operations documentation and change management protocols to ensure standardized, consistent, and auditable processes which deliver efficient, high-quality outcomes. Standardize intake, prioritization and escalation frameworks for audience systems, establishing transparent decision domains and reducing reliance on upward escalation. Identify and lead process (re)design and automation initiatives that reduce manual work, improve data integrity and eliminate system bottlenecks. Prioritize modernization and standardization of performance build and management processes to replace institutional knowledge dependency with governed, system-supported workflows and standardized approval protocols. Establish and manage quality control guidelines and service level commitments, including measurable performance indicators tied to accuracy, timeliness, and guest impact.  Ensure that systems and workflows support a digital-first, guest-empowered service model, including self-service adoption, reduced performance-time intervention, and frictionless digital delivery. Data Stewardship and Governance Data Steward for Ticketing data domain, with full accountability for data integrity, governance standards, and exception management within the ticketing domain. Serve on Data Stewards Council, working with senior leaders to define data governance standards, reporting expectations and inter-operability across data domains, while representing and enforcing ticketing domain requirements. Serve on Constituent Profile data working group, working with senior leaders to define data governance standards, reporting expectations, and cross-organizational inter-operability ensuring alignment between constituent records and ticketing data standards. Serve on Finance data working group, working with senior leaders to define data governance standards, reporting expectations and cross-organizational interoperability ensuring alignment with finance standards and compliance with audit, risk management, and control requirements. Ensure that ticketing data reliably supports decision-making, analysis, insight, and forecasting through defined data hygiene standards, merge protocols, audit routines, and reporting governance. Leadership, Culture and Capacity Building Lead and develop managers and functional leads, defining clear decision domains and performance expectations. Build confidence, accountability, and decision-making capability within established governance frameworks. Foster a culture of clarity, continuous improvement and operational discipline while reducing reliance on “heroic individualism” through well-developed processes and documented authority structures. Support professional development and succession planning to ensure continuity, resilience, and distributed leadership capacity across ticketing and audience systems functions. Serve as trusted thought partner to Managing Director, translating enterprise priorities into executable systems and governance frameworks and enabling sustained focus on enterprise strategy and external leadership. Serve on Audience Services and IT Senior Leadership Team representing ticketing and audience systems interests and ensuring alignment between operational governance and enterprise technology direction. Lead Audience Services Management Team ensuring free flow of information, resolving bottlenecks and facilitating planning for ticketing activities. Education/Experience: Bachelor’s degree in Business Administration, Arts Administration, Information Systems, or a related field preferred. Minimum of 8–10 years of leadership experience in ticketing operations, audience systems, or related operational environments required. Knowledge/Skills/Abilities: Strong knowledge of ticketing operations, audience systems, and customer service workflows.  Demonstrated ability to lead cross-functional operational and systems initiatives.  Excellent analytical, organizational, and problem-solving skills.  Strong communication and stakeholder management abilities.  Experience with Tessitura or similar enterprise ticketing/CRM platforms preferred.  Comfortable working with data to form opinions and guide decision making. Experience with defining business requirements for complex systems integrations and related processes. Ability to manage multiple priorities in a fast-paced, high-volume environment. Direct Reports: Box Office Manager Subscription Project Manager Ticketing Operations Coordinator Ticketing Operations Associate Working Conditions/Physical Demands: Routine for office environment. The employee will be required to perform the essential functions of the job during evening and weekend concerts and/or events.   Resume and cover letter are required when applying for this position.   About The Philadelphia Orchestra and Ensemble Arts Philly The Philadelphia Orchestra and Ensemble Arts Philly (POEA) brings together one of the world’s preeminent orchestras with the iconic venues that have anchored Philadelphia’s cultural life for nearly 170 years. As owner and operator of the Academy of Music, Miller Theater, and the Kimmel Center for the Performing Arts, and the programming partner for the historic Forrest Theatre, POEA serves as a cornerstone of the city’s artistic and civic identity, welcoming one million people annually to a vibrant constellation of stages across Center City. Representing both the world-renowned Philadelphia Orchestra and a dynamic roster of resident partners and visiting artists, POEA presents more than one-thousand events annually that represent a wide range of programming, including Broadway, classical, comedy, theater, jazz, dance, and family presentations, reflecting and serving the breadth of the region’s communities. Through innovative programming, robust educational initiatives, deep commitment to diverse communities, and expanding digital platforms, POEA acts as a convener and civic partner—bringing people together, fostering dialogue, and creating an expansive, inclusive future for the arts in Philadelphia and beyond. The Philadelphia Orchestra and Ensemble Arts is an equal opportunity employer. ?All applicants are considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, ethnicity, veteran or disability status. Employees are expected to be able to perform the essential duties and responsibilities of this position, with or without job modification/reasonable accommodation. If an employee believes a job modification/reasonable accommodation is needed, please contact Human Resources so that a review can be conducted. POEA strives to comply with the accommodation provisions of the Americans with Disabilities Act, Title VII of the Civil Rights Act, the Pregnant Workers Fairness Act, and other related federal, state, and local laws. Fri, 15 May 2026 17:11:40 -0400 https://jobs.americanorchestras.org/jobs/rss/22273348/graphic-designer-development https://jobs.americanorchestras.org/jobs/rss/22273348/graphic-designer-development Pittsburgh, Pennsylvania, The Graphic Designer, Development plays a key role in supporting the organization’s visual communications, with a primary focus on advancing fundraising and institutional initiatives. Reporting to the Senior Manager of Publications, this position partners closely with the Development team to create impactful donor-facing materials that inspire engagement and support—particularly in support of the PSO’s donor communications, annual fund, and capital campaign efforts.  This role requires a creative and detail-oriented individual who can execute high-quality design work across print and digital platforms, while also contributing to copywriting and proofreading to ensure clarity, consistency, and brand alignment.  Essential Duties and Responsibilities: Design and produce high-quality visual materials for print and digital channels, with an emphasis on fundraising and donor communications, including proposals, case statements, stewardship reports, annual fund appeals, capital campaign materials, invitations, campaigns, and presentations.  Support the Development team by translating complex fundraising priorities—including annual fund messaging and capital campaign case development—into compelling, donor-friendly visual and written content.  Execute design projects from concept through production, ensuring deadlines, budgets, and quality standards are consistently met.  Collaborate with colleagues across Development, Marketing, and Communications to develop creative solutions that align with organizational goals.  Ensure all materials adhere to PSO brand guidelines, maintaining a consistent visual identity across all donor and institutional touchpoints.  Assist in the development and refinement of messaging by contributing copywriting for select materials, including annual fund appeals, campaign messaging, donor recognition, and donor communications.  Proofread and edit content for accuracy, grammar, tone, and consistency across materials.  Prepare files for print and digital production, working with external vendors as needed to ensure quality outcomes.  Manage multiple projects simultaneously in a fast-paced environment, maintaining strong attention to detail and organization.  Stay current on design trends, tools, and best practices to continuously elevate creative output.  Required Education and Experience:  Bachelor’s degree in graphic design, communications, or related field, or equivalent experience.  Minimum of 2 years of professional design experience.  Strong portfolio demonstrating excellence in both print and digital design.   A portfolio of design samples is required and may be submitted as a website or file-sharing link (e.g., Google Drive, Dropbox). Experience working within established brand guidelines.  Strong working knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign) on Mac.  Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Teams).  Basic copywriting and editing skills, with a strong command of grammar and attention to detail.  Ability to manage multiple deadlines and projects with efficiency and accuracy.  Strong interpersonal and collaboration skills, with the ability to work effectively across teams.  Comfort with receiving constructive feedback and refining work to align with project objectives.  Understanding of production processes for both print and digital media.  Preferred Skills and Experience:  Experience supporting fundraising, nonprofit, or donor communications, including annual fund and/or capital campaigns.  Familiarity with arts and cultural organizations.  Experience with presentation design (PowerPoint, Keynote, Canva). Knowledge of classical music is a plus.  Compensation and Location: This is a full-time exempt position with an annual salary between $52,000 - $58,000 depending upon experience. We also offer a comprehensive benefits package which includes paid holidays, paid time off, employer paid health benefits, as well as retirement savings options with an employer match. Heinz Hall in downtown Pittsburgh is the work location for this position. The PSO supports a flexible, hybrid work environment, which currently includes three days per week in-person work, including occasional work on weekends and evenings during PSO and Heinz Hall concerts or events.  Pittsburgh Symphony, Inc. (PSI) provides equal opportunity to all qualified employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, genetic information, ancestry, national origin, age, physical or mental disability, marital status, veteran status, or any other class or category protected by local, state, or federal law. The specific statements shown in each section of the description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.  The PSI recognizes that an individual with a disability may require a job modification/accommodation to enable them to successfully perform a job function.  Consideration will be given to such requests. Such requests should be directed to Human Resources. Wed, 13 May 2026 16:44:25 -0400 https://jobs.americanorchestras.org/jobs/rss/22270549/director-of-institutional-support https://jobs.americanorchestras.org/jobs/rss/22270549/director-of-institutional-support Pittsburgh, Pennsylvania, The Director of Institutional Support is a senior leader within the Development Department with a primary role of leading the foundation and corporate fundraising programs.  The role requires a highly motivated strategic thinker with excellent writing, organizational, and interpersonal skills.  The Director of Institutional Support will be a highly motivated individual with a strong development or sales background that includes demonstrated experience in securing significant sponsorships, corporate gifts or sales and a track record of pipeline development and relationship management.  This position will be externally facing working with the PSO’s current corporate donors, foundations and sponsors and proactively developing new sources of corporate and foundation support.  Essential Duties and Responsibilities: Corporate Funding: Responsible for the overall management and growth of the PSO’s corporate giving program which currently brings in $1 million annually and is slated to grow aggressively over the next five years. Create strategies to grow overall revenue by increasing existing support from current donors and identifying and engaging with new prospects to expand the donor pipeline. Oversee a portfolio of 100 corporate funders and prospects by conducting calls and face-to-face meetings on a daily basis with a goal of 5-7 meaningful touchpoints per week totaling at least 300 per year. Research, identify, track, and solicit institutional prospects and donors to grow funding for PSO initiatives such as the core concert series, Learning & Community Engagement, special projects, events, and touring. Oversee and mentor the Manager of Corporate Support on the preparation of prospect research, proposals/applications, sponsorship activations, enacting promised recognition & benefits, and creating interim/final reports. Encourage and support active engagement of sponsors and Corporate Partners at PSO and Heinz Hall events (e.g. Corporate entertaining via receptions, “Corporate Nights”, ticket-usage, etc.) including developing new PSO/Heinz Hall experiences that attract and meet the needs of corporate sponsors. Collaborate with PSO Senior Staff, Board, and staff to increase the effectiveness of corporate prospecting, solicitations, and strong relationship management with new and existing sponsors. Represent and leverage the PSO’s role as an economic driver for Pittsburgh with external community partners such as: the Allegheny Conference on Community Development and its marketing affiliate, the Pittsburgh Regional Alliance; African American Chamber of Commerce of Western PA; VisitPittsburgh; the Allegheny County Airport Authority; and the Commonwealth of PA’s Office of International Business Development. Institutional Foundation Funding: Oversee foundation support for the PSO including managing a portfolio of private and public foundation entities annually.  Annual foundation support is roughly $1.8M in revenue. Manage relationships with significant foundation sources both personally, and by preparing CEO and volunteer leadership for meetings on behalf of the PSO. Supervise Senior Manager of Foundation & Government Support. Other Duties: Assist SVP & Chief Development Officer with departmental budgeting, forecasting, and reporting. Attend and assist with development-related events and concerts throughout the year including evenings and weekends. Required Education and Experience: Bachelor’s Degree in a related field. At least seven years of professional fundraising experience with a focus on institutional giving. Significant grant writing and grant management experience, including grants totaling over $100,000. Familiarity with government grant programs and contract management/compliance. Working knowledge of Microsoft Office products. Excellent organizational, written, and verbal communication skills. Capacity to work under pressure and manage/meet multiple deadlines annually. Supervisory skills preferred. Ability to work flexible hours including occasional weekends and evenings. Must have access to transportation for travel to meetings and appointments.   Physical Requirements: Ability to work on a computer for extended periods of time. Ability to operate related equipment, i.e. computer, copier, scanner. Compensation and Location: This is a full-time exempt position with an annual salary between $95,000 - $105,000 depending upon experience. We also offer a comprehensive benefits package which includes paid holidays, paid time off, employer paid health benefits, as well as retirement savings options with an employer match. Heinz Hall in downtown Pittsburgh is the work location for this position. The PSO supports a flexible, hybrid work environment, which currently includes three days per week in-person work, including occasional work on weekends and evenings during PSO and Heinz Hall concerts or events.  Pittsburgh Symphony, Inc. (PSI) provides equal opportunity to all qualified employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, genetic information, ancestry, national origin, age, physical or mental disability, marital status, veteran status, or any other class or category protected by local, state, or federal law. The specific statements shown in each section of the description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.  The PSI recognizes that an individual with a disability may require a job modification/accommodation to enable them to successfully perform a job function.  Consideration will be given to such requests. Such requests should be directed to Human Resources. Tue, 12 May 2026 10:40:12 -0400