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Patron Services Representative-Ticket Office Full-Time
SUMMARY: Serve as front-line Ticket Office Representative of the Oregon Symphony providing exceptional customer service in the Ticket Office, concert hall, and Symphony events.ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.1. Maintain a detailed, proficient, and working knowledge of:• Tessitura Ticketing Database• Create, update, and recognize all coded information on an account;• Maintain and alter accounts – exchange tickets, take payments, add/remove tickets, add/remove options, etc.• Concert Event information• Season, single, and general admission ticket events;• Hall section map, appropriate ticket types, and pricing for all events;• Look up seats/maps and sell events on new and existi
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