The Audience Engagement Manager is responsible for managing key aspects related to the overall patron experience at concerts. This includes three main areas of responsibility: managing front-of-house (FOH) activity for all concerts, assist with audience development initiatives and coordinating volunteers to support these activities. Job Responsibilities: Front of House Management: Manage front-of-house (FOH) activity across all product lines, with an eye toward delivering excellent guest service and experiences Serve as front-of-house manager for most concerts Manage and distribute FOH schedule, disseminate information to and train other FOH staff Participate in usher meetings pr
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