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National Symphony Orchestra, John F. Kennedy Center for the Performing Arts
Washington, D.C.
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Peabody Institute of the Johns Hopkins University
Baltimore, Maryland
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Part-time Patron Services Representative
Job Title: Patron Services Representative Department: Patron Services Reports to: Director, Patron Services Status: Part-time, non-exempt Essential Job Functions: Act as phone representative in taking inbound calls from Symphony patrons. Uphold and embody the Symphony’s customer service mission through proactively offering superior service, personalized care, and a positive experience that exceeds customer expectations. Process subscription and single ticket orders in the “Tessitura” ticketing system, including the facilitation of subscriber ticket exchanges and season ticket rene
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